Frequently Asked Questions
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How long does shipping take?
Orders are processed in 1–3 business days and delivered in 7–15 business days depending on your country, with free shipping worldwide. See our Shipping Policy for details per region.
Where do you ship from?
We ship directly from our international fulfillment warehouses to keep prices low and shipping free. Items from one order may arrive in separate parcels.
Will my order arrive before Christmas?
Order by December 5 and your parcel should comfortably arrive before Christmas. After that date we'll still do everything we can, but can't guarantee it.
What is your refund policy?
You have 7 days from delivery to request a refund. Damaged or wrong items are replaced or refunded in full, free. Full details in our Refund Policy.
How do I track my order?
You'll get a tracking number by email within 3–5 days of ordering. Enter it on our Track Your Order page any time.
Which payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay and PayPal — all processed over a secure SSL connection.
How do I contact you?
Email support@wonder-days.store or use the contact form — we reply within 24 hours, 7 days a week.